High Volume Alert:
Due to the high number of inquiries, please expect a longer response time. Thank you for your patience as we work around the clock to respond to all.
For customer support, you can submit a request or chat with us. We're available to chat Monday-Friday 6AM-6PM PST.
If you submit a request and your ticket is submitted, the system will send you an email confirming your ticket submission. Generally, within 24 hours our team will review and reply to your ticket. During busier times, it may take our support team up to 48 hours to reply. Rest assured, we are working hard and will be there to assist you with any problems you may have.
For partnership/influencer inquiries, please contact our team at partner.relations@lootcrate.com
For supplier inquiries, please contact our team at supplier.relations@lootcrate.com
For press inquiries, please contact us at press@lootcrate.com
For questions about donations, please contact us HERE!
