Shipping Time for New International Subscribers
For international subscribers, your package should arrive within 12-14 business days from the day second scan on the tracking number (excluding holidays and weekends) and may only update as far as clearing customs in your country.
Customs, International postal delays, and other factors come into play and International packages may take longer. We are actively working on ways to improve this without increasing International pricing. It may seem like this is impacting a very large amount of people, but we have almost half a million subscribers and grow big every month. This doesn't mean it's not important to us, we just want people to have a perspective that seems like many are having issues however it is a very small percentage of a percentage.
How does International Shipping Work? What service is in charge of delivering my crate?
Argentina - Correo Argentino
Australia - Australia Post
Austria - Austrian Post
Belgium - Belgium Post Group
Canada - Canada Post
Czech Republic - Czech post
Denmark - Post Denmark
Finland - Posti Gropu Corporation
France - La Poste
Germany - Deutsche Post
Hungary - Magyar Posta
Iceland - Íslandspóstur
Ireland - An Post
Israel - Israel Post
Italy - Poste Italiane
Japan - Japan Post
Luxembourg - P&TLuxembourg
Netherlands - PostNL
New Zealand - New Zealand Post
Norway - Posten Norge
Poland - Poczta Polska
Portugal - CTT Correios de Portugal
South Africa - South African Post Office (SAPO)
South Korea - Korea Post
Spain - Correos
Sweden - PostNord Sverige
Switzerland - Swiss Post
Turkey - PTT (Turkey)
United Kingdom - Royal Mail
United States- FedEx Smart Post
We also ship to APO/FPO locations.
Some of our subscriptions may be unable to ship to certain locations due to licensing issues, which we must comply with. If you find yourself unable to sign up for a certain subscription, know that we have hopes to expand in the future though we don't have a date in mind right now, but we promise we’re always working on it!
Be sure to keep an eye out for when we expand our shipping outside of these areas – any announcements regarding new international territories will be made via Twitter, Facebook, and our email newsletter.
Update: Shipping Time for Australia
At this time, there seems to be a slow down with Australian Post deliveries. We expect most shipments to arrive around 2-4 full weeks after the “In transit to Australia Post” scan and will usually only update as far as clearing customs. We are in contact with our shipping carrier to look into these shipping times.