Tracking will be available in your user account on Lootcrate.com. You will also be sent an e-mail with tracking information once your crate has shipped.
If the expected delivery date for the crate has passed and you have not yet received your crate, please log into your user account and check the status of your shipment via the tracking information within your user account.
If you have not received a notification from our team with a known delay and it is within the estimated delivery window for your crate, please reach out to our support team by submitting a support ticket so they can assist in tracking down your crate.
For international subscribers, your package should arrive within 12-14 business days from the day second scan on the tracking number (excluding holidays and weekends) and may only update as far as clearing customs in your country. Please keep in mind, due to potential customs delays, it might take longer and we request that you allow until this date for your crate to arrive.