Shipping Delay Notice:
Due to the ongoing developments with COVID-19, import and transit time of products have been globally affected. We anticipate some crates being delayed a few extra weeks at this time. Thank you for your understanding. If you need help with your account, please reach out to our customer support team here.
Tracking will be available once your has shipped. We send an e-mail notification with tracking information once your crate has shipped.
Tracking is typically sent close to the expected delivery date, 1-2 weeks. If the expected delivery date for the crate has passed and you have not yet received your crate or tracking, please log into your user account and check the status of your shipment via the tracking information within your user account.
If tracking is not in your email inbox and the expected delivery date for the crate has passed please reach out to our support team by submitting a support ticket so they can assist in tracking down your crate.