If you would like to cancel your subscription, you must do so before your next new renewal date. Otherwise, you will be billed for the next crate.
To cancel a subscription, log in to your account, and head over to your Manage Subscription page here. Next, select Actions and Cancel from the drop menu. You can view your next renewal date after Renews on. Please note, by cancelling, you will not receive a refund for any paid crates. If your subscription is Past Due, please contact our support team to process the cancellation.
