General
All About Loot Crate
- TMNT Limited Edition Series FAQ
- Welcome Crate FAQ
- Loot Crate Subscriptions
- Premium Bonus Item Add-on
- Loot Anime FAQ
- Hello Kitty And Friends Bi-monthly FAQ
My Account
- Logging in to Your Account
- Update Apparel Size
- Update Shipping Address
- Upgrade Subscription
- Refer-A-Friend
- Switch Subscriptions
Shipping
- Shipping Status
- Gift With Purchase
- Apparel Exchange
- Tracking Your Shipment
- When will my crate arrive?
- International Shipping
Billing
- Payment Options
- Past Due
- Skipping a Month
- Subscription Renewals
- Discounts and Coupons
- I was billed this month, but I didn’t get a crate. Why?