General

All About Loot Crate

• Loot Crate Company Update
• Batman™ 80th Anniversary Limited Edition Crates FAQ
• Marvel 80th Anniversary Limited Edition Crate FAQ
• My Hero Academia Plus Ultra Crate FAQ
• Loot Sci-Fi FAQ
• Premium Bonus Item

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My Account

• Digital Bonus Items
• Logging in to Your Account
• Update Apparel Size
• Update Shipping Address
• Upgrade Subscription
• Refer-A-Friend

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Shipping

• New Shipping Status
• Apparel Exchange
• Tracking Your Shipment
• When will my crate arrive?
• International Shipping
• My crate is missing an item or is damaged/broken. What should I do?

Billing

• Price Increase FAQ (effective May 1, 2019)
• Payment Options
• Past Due
• Skipping a month
• Subscription Renewals
• Discounts and Coupons

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