General

All About Loot Crate

• Loot Crate Subscriptions
• Loot Anime Crate Updates
• Destiny Crate FAQ
• Welcome Crate FAQ
• TMNT Limited Edition Series ll FAQ
• Premium Bonus Item Add-on

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My Account

• Loot Rewards Program FAQs
• Why can't I view my subscriptions?
• Logging in to Your Account
• Update Apparel Size
• Update Shipping Address
• Switch Subscriptions

Shipping

• *COVID-19 Shipping Delays & Updates*
• What is your return policy?
• Shipping Schedule
• Apparel Exchange
• Tracking Your Shipment
• When will my crate arrive?

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Billing

• How do I enter a promo code?
• How do I cancel my subscription?
• My promo code isn't working
• Updating Your Payment Method
• Payment Options
• Past Due

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Limited Edition Crates

• Britney Spears Limited Edition Series FAQ
• Universal Monsters Mask Series FAQ
• Loot Launcher FAQ